Jennifer Shelton

Director, Operational Services - Americas

Atlanta  |  vCard | Download Bio


Ms. Shelton leads the Credit & Asset Management Operations team, where she is responsible for developing and implementing of process efficiencies, managing the borrower reporting compliance sub-team, and administering CMBS primary & sub-servicing assignments. She also oversees the onboarding of new clients and assets, acting as a consultant for prospective clients on cash movement and cash management options, and advises internal teams on operational processes, system navigation, bank accounts and property and client-level cash management.

Relevant Experience:

Ms. Shelton joined Trimont Real Estate Advisors in 2006 as an analyst on the Risk Analysis and Consulting team. In early 2010, she moved to the Asset Management team as a Portfolio Manager, where she managed various servicing-only portfolios made up of debt and REO assets.  In 2014, she helped create a process for new client and asset onboarding, and she assisted in developing and refining reporting, processes, and procedures for other departments within the company. Ms. Shelton was promoted to her current role of Director III, Team Lead for the Asset Management Operations team in early 2018.